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COMPETITION TERMS & CONDITIONS

COMPETITION TERMS & CONDITIONS

1st January 2025

Competition Terms and Conditions 

  • Prizes are non refundable, non returnable and non-transferable and there is no cash alternative. 
  • Open to ages 18 years old and above.
  • Winner may be asked to provide contact details to Riverside Shopping Centre to facilitate prize.
  • Prize may require collection from Riverside Shopping Centre 
  • In certain competitions the judges decision is final. 
  • Winner must claim their prize within 5 days from comment on their post
  • Winner if required must collect prize/prizes within 2 weeks of comment on their post 
  • Riverside Shopping Centre reserves the right to change the dates of any competition. 
  • Competitions are not open to employees of Riverside Shopping Centre and the prize sponsor company, or to members of their families. 
  • Following each competition, ​Riverside will notify the winner by commenting on winners comment.
  • Riverside Shopping Centre may cancel any competition at any time.
  • Any photo competitions that are run, you confirm that you are the owner of the copyright and any similar right in any such photographs.
  • Riverside Shopping Centre social media competitions are available to entrants in mainland United Kingdom only.
  • By accepting these terms and in consideration of your registration and use of the Site you hereby allow Riverside Shopping Centre a licence to use the photographs for all purposes in all media throughout the world for the full period of the copyright and any similar right.
  • Only one entry per person unless otherwise specified. 
  • Please note where stated our giveaways require collection from centre management on site here at Riverside Shopping Centre.
  • You are responsible for the cost (if any) of sending your competition entry to us.
  • Riverside Shopping Centre reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any competition with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). 
  • The decision of Riverside Shopping Centre in all matters under its control is final and binding and no correspondence will be entered into.  
  • If a question is asked about who you would share a prize with, it is the responsibility of the person who wrote the name to provide the prize to the family member/friend, not the shopping centre.
  • If you have any queries regarding these T&C's, please contact us by emailing - info@riversidehemel.com

Run Through Giveaway Terms and Conditions 2025

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.    Promoter/’We’: Riverside Shopping Centre 1.            Open to UK, CI, IoM & ROI residents aged 18 or over, excluding employees of Riverside Shopping Centre and their immediate families, its agents or anyone else professionally connected with the promotion. 2.            Only one entry per person via the promotional social media pages throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official participating social media pages only.  Maximum one entry per person will be included in the prize draw. 3.            No purchase necessary. 4.            Maximum one (1) entry per person during the promotional period regardless of the number of posts made during the promotional period. 5.            There is one prize available to be won consisting of: ●        Brooks running shoes, Run Through Kit voucher and New Levels Coaching training plan Turnaround from notification to acceptance will be within a relatively short timeframe so participants are encouraged to check their account regularly. The winner will be subject to a questionnaire to ensure they are suitable from a health perspective to take part in the event.  Due to operational logistics the timings associated with the winning redemption process[1]  and protocols are extremely tight. ●        The supplier of the Brooks Running Shoes is in no way associated with, or sponsors of, this promotion[2] . ●        Images are for illustrative purposes only and may vary from the actual items received. No cash or other alternative will be available in lieu of the stated prizes except in the event of circumstances beyond its control, the Promoters reserves the right to offer an alternative prize, in whole or part, of equal or greater value. HOW TO ENTER: •             Participants will require an Instagram or Facebook account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram or Facebook account may open one at www.instagram.com or www.facebook.com by following the instructions and reading the relevant terms and conditions. •             Participants may enter via the participating social media pages by commenting on one of the original promotion posts with their response to the question posed. Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the first qualifying entry drawn at random from all valid entries made via one of the participating platforms by 23:59 on 14.03.25.  All entries will be pooled into one central prize draw regardless of platform used to enter for a chance to win the available prize. The winner will be announced under their original entry within two (2) standard working days and will be required to respond via direct message to confirm acceptance of the prize within five (5) days. Inaccurate contact information may result in the prize being forfeited. In the event that a winner does not respond, the prize entitlement may be withdrawn, and the prize awarded to a reserve winner drawn at the same time as the original winner.  •             By participating entrants understand and agree to their comments being publicly displayed on the official participating social media pages.  Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their social media account.  •             Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:  i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene; ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message; iii. Be offensive or be about hate; iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies; v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission; vi.  Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission; vii.  Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission; viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate; ix. Depict, and cannot itself be in, violation of any law. 6.            The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official social media pages that it deems to be distasteful, degrading or will in any way cause offence.  Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s social media name. [3]  All entries must conform to Instagram and/or Facebook guidelines and terms and conditions.  7.            The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from trade, agencies, third party or automated entries are not permitted and will be disqualified. 8.            The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.  9.            Prize draw closes at 23:59 on 14.03.25. Participation is via the method as outlined above only.  No postal or other entry method is available.  10.          The prize draw will take place using an independently verified random computer number   generator within two (2) standard working days of the promotion end date and the winner will be notified via social media only.  The winner will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize. Whilst all reasonable steps[4]  will be taken to contact the winner, if this cannot be achieved within five (5) working days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within five (5) days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion.  On completion of the validation process, arrangements will be made with the winners within five (5) days of confirmation of a valid email address. Participants are encouraged to check their email including Junk and Spam folders to ensure they receive and respond to all necessary communications. 11.          The Promoter and their agents reserve the right, but not the obligation, to monitor and review the content submitted, and to remove or refuse to take forward as an entry any content submitted that the Promoter does not deem, in its sole discretion, to be appropriate, or which the Promoter deems to violate any of these Terms and Conditions. 12.          Anyone, who in the Promoter’s absolute discretion, is acting in a manner that undermines the operation and integrity of the promotion or in any way that gives an unfair advantage, will be disqualified and any persons seeking to use such information gained will be disqualified. 13.          All entries will be strictly monitored by the Promoter and their third-party adjudicators throughout and any attempts to manipulate or otherwise unfairly influence the prize draw will result in disqualification of entry or suspension of the promotion. 14.          The Promoter reserves the right to report any content violations to the appropriate authorities. 15.          The Promoter does not guarantee that participants will have any recourse to edit or delete any submitted content. Participants acknowledge that they, not the Promoter, are responsible for the contents of their submission. None of the content that entrants submit shall be subject to any obligation of confidence on the part of the Promoter, its agents, subsidiaries, affiliates, or third-party service providers and their respective directors, officers, and employees. The person who uploaded the comment is the individual who is entered into the prize draw and the entrant confirms that s/he has obtained any and all releases and consents if relevant of third parties necessary to permit the submission for the purposes of this prize draw in the manner set forth in these Terms and Conditions without additional compensation. The Prize: 16.          The prize is as outlined in Clause 5 above. No cash or other alternative will be available in whole or part except in circumstances beyond the Promoter’s control. The Promoter cannot be held responsible for any changes to the event, date or venue, which is outside its control but will endeavour to manage arrangements to avoid undue disappointment. Winner Selection & Notification/Fulfilment: 18.          There will be one (1) winner selected at random by an independently audited computer programme from all valid and suitable entries received via a post/comment on the official social media pages by the closing date. The winner will be selected truly at random across the valid social media platforms entries but checked to ensure the correct criteria and standards are met. 19.          The winner will be contacted via a message under their original entry on the social media pages on 14.03.25. This message will inform the winner to direct message the Promoter by the end of 14.03.25 latest. Once the Promoter has received the relevant direct message back, the winner will be contacted on 15.03.25, if not prior, and will be required to complete a health questionnaire to ensure suitability to take part in the event including providing contact information and other relevant details as highlighted in the Terms and Conditions. This form must be returned by the end of the day 14.03.25. 20.          The health questionnaire will include information requesting medical conditions that may need to be confirmed by a doctor, plus general fitness, and well-being to ensure the winner and their running partner can take part in the event. 21.          Inaccurate information may result in the prize being forfeited. In the event any winner does not respond to communications within the three (3) days of initial contact, or is disqualified after verification checks, the Promoter reserves the right to forfeit and withhold the prize from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original winners. Any reserves will be contacted in the timely manner and best endeavours will be actioned to work as close to the initial timing schedule. 22.          On completion of the validation process, to ensure all winners meet the correct protocols, the Promotor will need to provide the winning participant’s name and email address to the Surrey Half Marathon organisers which will generate an email for the winning participant. This needs to be actioned within strict timelines. The winners’ email is expected to be received by 15.03.25 or shortly afterwards[5]  if a reserve. The email will include a link which the participant MUST use to complete their entry and provide the event organisers with all the information they require for event day. N.B. The participant must complete the process by 15.03.25. Providing just their name and email address will not be sufficient. 23.          This is the official way of verifying the winners’ places in the event. All details should be available via the Surrey Half Marathon organisers, but if the winner has any concerns, they can contact Riverside Shopping Centre. General 24.          The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. 25.          In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. 26.          The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts. 27.          The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law. 28.          Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means. 29.          By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrants’ name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winner(s) are not obliged to agree to any such requests. 30.          Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surnames and counties of the verified winners will be made available as set out in the paragraph above and the winner(s) can object to this by emailing: abigail@key-lime.co.uk. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: abigail@key-lime.co.uk . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner(s) accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional end date with the exception of the winner(s) and reserve(s) whose data will be deleted after fulfilment of the prize.  31.          No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for: •             Any faulty or failed electronic data transmissions. •             Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. •             Any unauthorised access to the operation of this promotion. •             Inaccessibility or unavailability of the internet or Instagram or Facebook, or any combination thereof. 32.         All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility. 33.          This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram or Facebook. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram/Facebook have no liability for any element of this promotion. Furthermore, any questions, comments, or complaints regarding the promotion will be directed to the Promoter only.  34.          Any person posting, or seen to be posting, comments to the participating social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of participating brand, or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert the relevant platform(s) to any such behaviour, which may result in the person’s account(s) being frozen pending investigation. 35. Privacy Policy As the promotion is run using Instagram and Facebook, their privacy policies will also apply. See above for the Promoter’s Privacy policy. 36.          To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via abigail@key-liem.co.uk 37.          If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. 38.          If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. Promoter/’We’: Riverside Shopping Centre         Again, this is standard H&S practice for prizes such as this Yes/No? This is the standard Nestle clause. If you wish to challenge, you could try taking up with your internal Business Partner in Nestle Group Legal Given the tight turn around, we may need to shorten some of these processes. Please check with the agency conducting the draw and making contact how we can reduce these timeframes. Please add all relevant dates/timings as required by the Surrey Half Marathon event organisers

/UserFiles/File/The Riverside Shopping Centre Deckchair Selfie Competition Terms and Conditions 2024